This regulation applies to all sales of goods by SC APIS DONAU SRL via this website.

Using this web site implies accepting the terms and conditions which can be found below.

APIS DONAU SRL reserves the right to make further changes to this contract, without first notifying the parties.

1. Definitions

Part of this Regulation are the following terms, defined as:

• Beneficiary = private person or company who places an order on this website;
• Supplier = company APIS DONAU SRL, Identified with the Trade Register J34/1062/2014, unique registration code RO32727091 with headquarters in Vitan-Barzesti Road, Nr. 7D, Sector 4, Bucharest and workstation opened in Viilor Street Nr. 2 Alexandria, Teleorman, owning web site www.apis-donau.com
• Product = goods to be delivered by the supplier to the beneficiary as a result of the agreement;
• Order = an electronic form of communication between customer and supplier, where the supplier agrees to the requested delivery and the recipient agrees to pay for ordered products;
• Agreement = an order confirmed and validated by the supplier.

2. Copyright

The copyright in all material on this website belong to www.Apis-Donau.com and can not be copied or used without written permission of the owner.

Persons who access this website have the right to view the full content and insert links to this website on other websites with commercial or advertising.

Apis-Donau.com reserves the right to refuse working with clients who have inappropriate behavior or uncivilized language and aggressive.

3. Privacy

Apis-Donau.com guarantees for the protection and privacy of your personal data according to Law. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, and the Law 506/2004 concerning the processing of personal data and privacy in electronic communications.

According to Law no. 677/2001, have the right to access the personal data amendment, the right to terminate processing, the right of opposition to their processing and the right to go to court. You can exercise these rights by sending a written request, signed and dated, at the company Apis Donau.

Any attempt to access personal data of another user to modify the content of this website or to affect performance server that runs the site www.Apis-Donau.com will be considered an fraud attempt and will be punished under criminal law in force by the competent authorities.

Your personal data is collected, in maximum security, only in order to register and deliver orders placed.  Apis-Donau.com advises all parents to inform their children in a more fair and appropriate, regarding the use of personal data, when using the site.

4. Order

Order confirmation by the customer brings about accepting the terms and conditions given by Apis-Donau.com

The order can be considered accepted by the supplier when an website operator will confirm by phone or email.

We will never send an order without prior confirmation.

5. Payment methods

We offer the following ways to pay for ordered products:

• Cash on Delivery (only for Romania);
• Wire Transfer (Direct Bank Transfer);
• Payment by PayPal.

6. Product Warranty
Apis-Donau.com provide guarantee to all products marketed under the Law 449/2003 regarding the sale of goods and associated guarantees.

7. Price guarantee

The purchase price printed on the invoice will be the same as that displayed on the site when placing order.
We reserve the right to change the price of products without notice, but we take responsibility as your order value will not change after its confirmation of our telephone operators.

8.1 Delivery orders

The shipping will be done via DPD International or Postal Services, at the address completed in the order.
The delivery is done only after phone confirmation.

Also, orders can be pick up from the office in Alexandria (Viilor Street No.2), Teleorman.

8.2 Shipping cost

The shipping fees of the order will be communicated by the retailer. It depends on the country which will be delivered.

8.3 Delivery time

Your order will be processed and delivered in the shortest possible time. Delivery time is 2-4 working days. It depends on the country which will be delivered.

8.4 Delivery schedule

For Europe the deliveries are made only on Monday.
For Romania the deliveries are made on Monday and Friday.

10. Complaints

For any complaints, suggestions, or questions we recommend you to contact us by e-mail office[@]apis-donau.com or by visiting: www.apis-donau.com/contact/

11. Major force

Apis Donau SRL can not be held responsible for delayed shipments in the cases:
• fortuitous event: roadblocks, land subsidence near the road, falling bridges, accidents, mechanical breakdowns that may occur in the mode of transport, etc .;
• natural causes: storms, fires, floods, snow or frost, etc .;
• human causes: war, strikes, revolutions, etc.

12. Disclaimers

Apis Donau SRL company is not responsible for the accuracy of data provided to the user or for errors, mistakes, failure, delays or interruptions in the flow of data for whatever reason.

Apis Donau SRL company is not liable for damage to your computer system or viruses that may infect your computer or other equipment as a result of downloading any content, access or use of this Website.

The company Apis Donau SRL is not liable for any damages (including, but not limited to damages resulting from lost data, lost profits) resulting from the use or inability to use, the information presented on this website even though the company has been advised of the possibility of such damages.

13. Jurisdiction

The applicable law is the Romanian law. All disputes concerning the interpretation, execution or termination of this Terms and Conditions shall be settled amicably by representatives of the parties (customer and supplier). If impossibility of an agreement between the parties, the dispute settlement Roman court of law.